Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Epassi UK Ltd., company number 3997432.
Epassi UK Ltd. 14 Mill Road, Burgess Hill, West Sussex, RH15 8DR
References to "our Website" or "the Website" are to
You can contact us at for any privacy-related queries.
This policy explains how we use any personal information we collect about you.

What information do we collect?

In order to set up your gym membership we collect the following information:

  • Name
  • Email Address
  • Company Website
  • Contact Telephone Number
  • Position
  • Details of your enquiry
  • Number of employees
  • Date and time of your query

We also use cookies to collect data about your session to help us manage your online experience while using the site.

Why do we collect this information?

We process personal information for our legitimate business interest of enabling you to enquire about our products and services.

How do we collect this information?

The information we collect is provided to us, directly by you when you fill in these fields on our website.  This information is then emailed to one of our teams.

How do we use the information we collect about you?

The information we collect is used by us to allow one of our teams to contact you so that they can discuss your query with you and provide you with any information that you may need.

How long do we keep the information that we hold about you?

We do not keep your personal information for longer than is necessary.  We will use it to contact you for as long as is required to satisfactorily respond to your query and, if applicable, to contact you to enable us to set up and manage any service that you may request.  You can ask us to delete your contact information at any time, unless we need it in order to carry out any contractual or legal obligations.

Your Rights

If you wish to exercise any of your rights as a data subject, please email us at, call us on 0345 3006474 or write to us at Epassi UK Ltd. 14 Mill Road, Burgess Hill, West Sussex, RH15 8DR.
Please note that the rights below are not all automatic rights and may not apply in all instances.  You may also be asked for some form of identification before we share or amend any information.

Access to your information and rectification

You have the right to request a copy of the information that we hold about you.  Once we receive your request, we will provide you with your information within one month.

We want to make sure that your personal information is up to date.  You may ask us to update or remove any data that you believe to be inaccurate and add information where it may be incomplete.

Right to Erasure

You have the right to ask us to delete all information relating to you where:

  • Your personal information is no longer required by us for the purpose for which it was originally obtained
  • You object to our processing on the grounds of legitimate interest and no overriding legitimate interest still exists
  • Consent is relied on as the legal basis for processing and you withdraw your consent
  • Your information is being processed unlawfully
  • Erasure of the information is required to comply with a legal obligation
  • Data is collected for direct marketing purposes and you object to that form of processing

Right to Object

You have the right to object to processing that is based on our legitimate interests where you believe you have grounds relating to your particular situation and that your rights and freedoms override our legitimate interest in processing your information.

Right to complain to a Supervisory Authority

You have the right to complain to a supervisory authority in relation to the personal information that we hold about you and the reasons for or manner in which that information is processed.

In the UK, the supervisory authority is the Information Commissioner’s Office.  Further details about the ICO can be found on their website,

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.